Service Agreement
Last updated: August 27, 2026 · Effective date: [EFFECTIVE DATE]
This is the job-specific agreement we complete and sign with you on site. Print it or fill it in on a phone or tablet.
Draft for attorney review. This page is a plain-English draft prepared for a California business. It is not legal advice and should be reviewed by a California business attorney before publication. Bracketed items are placeholders that still need verified information.
Important
Our website Terms of Service set the general rules for our work, but they do not replace this signed, job-specific agreement. Where the two differ for your job, the signed agreement controls.
1. Company and customer
Company: [LEGAL BUSINESS NAME] dba [DBA NAME] · [BUSINESS ADDRESS] · [PHONE NUMBER] · [EMAIL ADDRESS]
Customer name
Customer phone
Customer email
Date of service
Service address
Billing address (if different)
2. Items and work to be performed
Description of items / scope of work
3. Pricing
Preliminary estimate
Final approved price
Surcharges (stairs, access, distance, weight)
Special-handling / disposal fees
The customer was shown the final price before loading began and approved it.
Customer initials
Time approved
4. Customer acknowledgments
Ownership authorization. I own the items listed above or have legal authority to authorize their removal.
Prohibited items. I confirm that no hazardous chemicals, fuel, wet paint, asbestos, explosives, ammunition, medical waste, biohazards, unidentified liquids, radioactive materials, or other regulated hazardous waste are included in the items to be removed.
Valuables removed. I have removed everything I want to keep and understand removed items may be disposed of, recycled, donated, resold, or salvaged and cannot be returned.
Access and safety. Pathways are reasonably clear, pets and children are secured, and known hazards have been disclosed.
5. Property condition notes
Pre-existing damage, wear, or conditions noted before work began:
6. Photographs
Job documentation (required). I authorize the company to take before-and-after photographs of the items and work area for job records, quoting, and dispute resolution. These photos are kept in business records and are not published.
Marketing use (optional, separate). I separately and voluntarily permit the company to use job photographs in advertising, on its website, and on social media. This permission is optional, is not required to receive service, and may be declined or withdrawn.
Customer initials (marketing permission)
Date
7. Payment
Accepted payment methods: [ACCEPTED PAYMENT METHODS]
Payment method used
Amount paid
Deposit applied
Balance due
8. California cancellation notice (attorney review required)
Reserved for any legally required California cancellation notice or form.
Some transactions arranged at a customer’s home may carry statutory cancellation rights, including a required written notice and duplicate cancellation form with specific wording, type size, and delivery requirements. Do not use this section until a California business attorney supplies the exact statutory wording and forms. This website does not replace any legally required cancellation notice or form.
9. Signatures and completion
Customer signature
Date
Company representative signature
Date
Completion acknowledgment. The work described above was completed, the work area was left in the condition noted, and any concerns were raised at the time of completion.
Customer signature at completion
Date / time